Converter

Privacy Policy

Last Updated: January 2025

At Statementsify, we are committed to protecting your privacy and the security of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, password (hashed), and any other information you provide when creating an account
  • Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
  • Uploaded Files: Bank statements (PDF, JPG, PNG) and other documents you upload for conversion
  • Communication Data: Information you provide when contacting our support team

1.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

  • Usage Data: Information about how you use the Service, including conversion history, file sizes, and access times
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Log Data: Server logs, error reports, and performance data
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your file conversions and deliver results
  • Manage your account and process payments
  • Send you service-related communications, including updates and security alerts
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns to improve our Service
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our Terms of Service

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

  • Cloud hosting and storage providers
  • Payment processors
  • AI service providers (for document processing)
  • Analytics and monitoring services
  • Customer support platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Statementsify, our users, or others.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Data sent between your browser and Statementsify is encrypted in transit using HTTPS/TLS.
  • Access Controls: Strict access controls limit who can access your information to authorized personnel only
  • Authentication: Strong password requirements and secure authentication mechanisms

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information only for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy:

  • Uploaded Files: Files are held only as needed to process the conversion and are sent to our AI processing provider. Converted output may remain in temporary server memory for up to five minutes to support safe retries, then expires automatically. We do not provide permanent document storage.
  • Account Information: Retained for as long as your account is active, plus a reasonable period thereafter for legal and business purposes
  • Usage Data: Retained for analytics and service improvement purposes, typically for up to 24 months
  • Payment Information: Processed by third-party payment processors. We do not store full credit card numbers

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

You have the right to access the personal information we hold about you and to receive a copy of your data in a portable format.

6.2 Correction

You can update your account information at any time through your account settings. You may also request corrections to inaccurate information.

6.3 Deletion

You can request deletion of your account and associated data at any time through your account settings or by contacting our support team. We will honor such requests promptly, subject to legal and contractual obligations. Upon account deletion, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

6.4 Opt-Out

You can opt out of non-essential communications by adjusting your account preferences or contacting us. You cannot opt out of essential service-related communications.

6.5 Cookies

Most web browsers allow you to control cookies through their settings. However, disabling cookies may affect the functionality of the Service.

7. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your information receives adequate protection in accordance with this Privacy Policy.

9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information to them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information (we do not sell personal information).

12. GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with a supervisory authority.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our Help page or support channels.

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable law.